Growth is hard and sustainable growth is even harder. This is where operational excellence comes in. I can help transform your day to day, making life easier and adding to the bottom line. I work with businesses one of three ways: I help create a plan, I can implement that plan, or I can become your partner executing all day-to-day operations tasks.
The key to breaking down silos in an organization is Operational Frameworks that ensure consistency of key processes.
I can deliver frameworks for:
- strategy setting
- financial planning
- performance management
- resource planning
- agile development
- product go to market planning
- service delivery
- customer success
Defining success for your Professional Services organization starts with defining what success means to your clients. I have a proven playbook for optimizing your professional services to capitalize on growth opportunities.
Transform your operating structure so you can capitalize on periods of growth. I work directly with your team to map your processes, extract the value-add activities, and implement new activities that build capacity. I manage the people side of these changes, and establish key performance metrics to track the effectiveness of your transformation, giving you results you can grow with.